Returns & Exchanges

At DIVINBYDIVIN, we want you to be completely satisfied with your purchase, which is why we offer a 14-day return window for all unworn and tagged items. If your garment doesn't fit or meet your expectations, our streamlined process ensures a quick and easy exchange or refund.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Carefully pack your items in their original packaging, ensuring all DIVINBYDIVIN tags are attached and the garment is in its original condition.

• 3.
  Ship the Item

  Affix the prepaid shipping label provided via email to your package and drop it off at any authorized courier location.

• 4.
  Receive Refund or Exchange

  Once our quality control team inspects the returned piece, we will process your refund to the original payment method or ship out your new exchange within 5 business days.